It looks absolutely amazing and it has a very detailed engraving. 4/5 as the plate seems a bit too small, but not so much that it will bother you. The customer service was amazing because you would get a response to your questions within 20-60 minutes. All in all a great gift and I could recommend it to anyone due to the attention to detail.
The engraving was very well done and the item itself was of very high quality and a beautiful design. I required this item just before christmas for a birthday gift and even though they were very busy at that time I was assured that the item would arrive in time, which it did. The customer service was fantastic and I was even replied to out of normal office hours! Overall I cannot rate this company and the product highly enough, I I will definately be returning her for gifts in the future.